Aging in the Home Remodelers

Walk-in bathtubs and accessible showers are a safer alternative to traditional tubs and showers as we grow older, because they reduce the risk of slips and falls during showers and while getting in and out of the tub. As a bonus, these adaptive tubs and shower stalls often have hydrotherapy features built in for massage, pain relief, and relaxation. Most walk-in tubs and showers are designed to replace existing fixtures so a major remodel isn’t necessary.

Aging in the Home Remodelers specializes in adaptive hydrotherapy tubs and showers for older homeowners. The company, based in Virginia, is the certified installer for Jacuzzi products designed for existing homes. The company handles estimates, sales, delivery, installation, removal of the old tub or shower, and warranty service.

Here’s our review of Aging in the Home Remodelers. We’d love to hear from you! Share your opinion by writing a review.

Product Descriptions:

Aging in the Home carries Jacuzzi tubs in 3 sizes: compact, standard, and large. The compact models are designed to fit into a standard shower stall space, while the standard tubs and larger tubs are intended to replace regular and oversize soaking tubs. All of the tubs feature leak-proof doors for safe access, air- and water-jet massage, colored lights and aromatherapy dispensers for a spa experience, and slip-resistant floors.

The company also offers a Jacuzzi hydrotherapy shower that includes built-in grab bars, a folding shower seat, recessed shelving, 2 shower heads and 4 massage jets. All the Jacuzzi products offered by Aging in the Home have built-in anti-scald valves to prevent hot-water burns.

Pros:

Jacuzzi products have a longstanding reputation for quality, and their walk-in tubs and shower have the safety features recommended for aging in place. Because Aging in the Home is licensed to sell and install Jacuzzi walk-in tubs, they have extensive experience with the products. Having the estimate, order, and installation handled by one company can be easier for homeowners than handling their own tub order and then hiring a plumbing contractor.

The company’s web site includes the measurements and features for each product, along with the recommended water-heater capacity for each tub.

Cons:

Prices are not available on the website. To get an estimate, shoppers must contact the company and request one. As of July 2015, the Better Business Bureau has posted an alert for Aging in the Home Remodelers, due to what the BBB describes as a “pattern of complaints concerning sales, customer service and service issues.” The BBB says the company is working to improve its telephone customer service and to make its sales contract easier to understand. Overall, the company has a B+ rating with the agency.

Fine print:

Jacuzzi walk-in tubs and showers carry a lifetime limited warranty, plus a full guarantee against door seal leaks.

Cost:

Tub prices for existing homes include shipping and installation and are available from the company’s sales representatives. Third-party financing is available for qualified buyers. In general, walk-in tubs made by other companies range in price from as little as $2,000 to more than $10,000, plus installation. A larger water heater to fully fill the tub can add about $1,000 to the cost of the project.

Best for…

Seniors who plan to age in place and who want the Jacuzzi name, features, and a lifetime warranty on their tub or shower.